Solutions & FAQ
Solutions and FAQ
- Problems? Some initial trouble shooting tips
- Shortcut Keys in Creately Application
- When signing in with a Google account why do you need the "Manage your account" permission?
- Google OAuth Compatibility - Adding Creately to the Google Apps menu
- What to do if you get a red bar error as soon as Creately loads
- How to export multiple documents into a single PDF file
- Support Service Level Agreement (SLA)
- What to do if you get an error while installing a new version of Creately Desktop
- Is it possible to get a trial of Creately?
- How do I export a diagram from Creately?
- User roles and permissions inside Creately Server
- Using Languages other than English in Creately
- Creately Server comparison to Creately Online
- User roles and permissions inside Creately Team plans
- Creately for Confluence compatibility with different Confluence releases
- What are the conditions / agreements I should be aware of when using different versions of Creately?
- Running Creately Desktop on Linux with Adobe Air 2.6
- Creately Opens in a small window in Chrome using FogBugz wiki
- Creately frozen in Google Chrome
- How do I install Creately Desktop?
- Updating Creately for Confluence gives "An unexpected error occurred. Please refer to the logs for more information." error.
- How to find your own diagrams?
- How do I resize a diagram page?
- Which version of Adobe Air does Creately Desktop work with?
- Which version of Adobe Flash does Creately work with?
- Notes vs Comments
- If you are unable to create new documents with Creately Desktop or are being asked to upgrade to a premium plan? it might be that your permissions are out of sync.
- Unable to login using single sign on (SSO) from your Google Apps account
- How to access the Creately Community Templates from behind a firewall when using Confluence or JIRA
- How do I transfer a Creately Desktop license to a new machine?