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Solutions & FAQ

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Solutions and FAQ

  • How to change the Owner of my team account?
  • How can I manage the members on my Team Plan?
  • Blogging with Creately
  • How to Add/Edit Line Connectors?
  • How to create a customized entity?
  • How to unblock payments after unsuccessful attempts?
  • How to use the freehand drawing tool?
  • We at Creately are GDPR compliant
  • How to reactivate a paused subscription plan?
  • System requirements for a smooth experience in Creately
  • How to clear your browser cache?
  • How to add/remove images in an Organizational Chart shape?
  • How to get console error logs?
  • How to clear cache on Creately Desktop App?
  • What help and support options are available in Creately?
  • Why is my embed code not working?
  • The Creately Error Report
  • Why should I sign up for a Creately account?
  • How to make a workspace public?
  • Can I use Creately Diagrams in MS Office Applications?
  • Can I use Creately workspaces in Thesis, Research publications, Commercially and more?
  • Transferring Creately Account Ownership
  • When signing in with a Google account why do you need the "Manage your account" permission?
  • User roles and permissions inside Creately Team plans
  • Updating Creately for Confluence gives "An unexpected error occurred. Please refer to the logs for more information." error.
  • Unable to login using single sign on (SSO) from your Google Apps account
  • How to access the Creately Community Templates from behind a firewall when using Confluence or JIRA
  • What are the differences between Team Roles?
  • How do I transfer a Creately for Confluence or JIRA license between people?
  • How to add members to my new Team Plan?
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Creately is a visual workspace platform for teams to collaborate on brainstorming, planning, analyzing, and executing their projects. Offers 1000s of scenario-specific templates and over 70+ diagram types.

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