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Razmy

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  • We at Creately are GDPR compliant

    What is GDPR? GDPR stands for the General Data Protection Regulation. It is a regulation enacted by the European Commission on the 25th of May 2018 to keep the personal data of EU citizens private,...

  • Creately History Panel

    With Creately's newest feature, you could recover/revert a workspace to an older version in a few simple clicks. The 'History' feature not only allows users to go back in time but also lets users c...

  • Why do I need to verify my Creately account

    We’ve taken a step further to protect your account and to offer you a hassle-free experience. Verifying your account enables Creately to confirm the account ownership and prevent third-party involv...

  • How to get console error logs

      In the event you receive errors messages in the app, we encourage you to get the Console error logs of the app. Make sure to get an image of error logs that are recorded in Red and send to the Cr...

  • How to add a custom color in the palette

    Easily customize your content by adding colors of your own choice to shapes and lines.  Use the RGBA, HSLA and Hex standard color codes to change the color of any selected shape.   Follow the steps...

  • How to add multiple templates to a single workspace?

    Working with multiple templates on the same canvas Follow the steps below to add multiple templates to your workspace. Open the Creately App Select the template of your choice from the templates p...

  • How to clear cache on Creately Desktop App?

    Here’s how you can clear the cache on your Creately desktop application and improve your experience with the tool.   Clear Cache on the Desktop App for Windows If you are a Windows user, follow the...

  • How do I change my invoice details?

    If you want to change the billing details of your invoice, you can easily do the necessary changes from your account. Follow these simple steps; Login to your Creately account Go to Creately app  ...

  • How to update Profile details

    Follow these simple steps to update your Profile details Log in with your Creately account You'll be redirected to the Creately app Click on the Account section from the bottom left-hand corner of...

  • How to apply colors to my workspace?

      Make your workspace look beautiful using our pre-styled color palettes   How to color a shape Method 01 Select the shape Click on the Style icon from the contextual toolbar Select pre-set colors...