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Shiraz

  • Total activity 196
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Activity overview

Latest activity by Shiraz
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    Shiraz created an article,

    How do I export a Workspace?

    You can export your Creately workspace in multiple formats, including PNG JPEG SVG PDF Both SVG and PDF export formats are available only for premium plans. Exporting into PNG and JPEG is availab...

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    Shiraz created an article,

    How do I check my subscription status?

    You can check your subscription status using the following methods.   Method 1 Log in to your account Go to Creately app - You’ll be welcomed with the document dashboard Hover over your profile av...

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    Shiraz created an article,

    Common billing questions

    Here are a list of billing related questions to help you understand different scenarios you encounter with billing issues. Why can't I complete a payment with my credit card? When should I update ...

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    Shiraz created an article,

    How to install Creately Desktop?

    Please follow the instructions given in this knowledge article to install Creately Desktop. Installing on Windows Go to Creately Desktop page to download the Windows version Download the .exe file...

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    Shiraz created an article,

    How to add a backup payment method?

    Setting Primary/Backup payment method You can change the primary method as well as add/set a backup payment method if your primary payment method fails. The credit card/PayPal account you add when ...

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    Shiraz created an article,

    Can I remove a payment method?

    Removing a payment method Removing a payment method will automatically convert you to a non-paid account (Free Plan), losing features from the premium plan. Therefore, removing payment will be equi...

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    Shiraz created an article,

    How to align shapes?

    Align button Align button aligns the selected shapes, connectors, or text along any of the given axis. Select the shapes you want to be aligned  Click on the 'Align' icon from the contextual toolb...

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    Shiraz created an article,

    How can I pause my plan?

    Instead of canceling your subscription, you can now pause it. For an instance, if you're a freelancer and working on many projects, you can pause the subscription until you managed to bag a new pro...

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    Shiraz created an article,

    How do I change my subscription?

    Method 01 You can access the billing section through our account portal without leaving the app/editor. The following GIF image will take you through the steps you need to follow.     Method 02 Yo...

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    Shiraz created an article,

    How to sign up for a subscription plan?

    You can add a subscription from the Free to Team plan in the following stages/occasions.   1. When you sign up through demoing our app This is the first point where you can add a subscription. When...