I love creately, but...

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5 comments

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    Nick Foster

    Hi Steven,

    Thanks for the great comments and apologies for the really slow reply. I'll address each point but I think to get these issues fully resolved we are going to need to see some screenshots particular of the diagram issues so we can get examples that can be recreated which we can then fix.

    • For the line repositioning issue when loading please can you email support@creately.com a screenshot or an image export showing the diagram straight after loading. We'd also like permission to take a copy of the diagram so we can try and reproduce the issue here, can you include the diagram name when you email.
    • Again with the undo / redo issues we will need some steps to reproduce it or an example diagram that is showing the issue. Being able to reproduce the issue is key to solving it.
    • The forum CSS was updated around the time you originally posted this so it might have been a transitory issue. Please check again and let me know if you still have the issue. If it exists please send a screenshot and the URL for the page so we can resolve it.
    • The multiple arrows on one connection anchor that automatically spread out sounds like a nice idea and I'm sure would help improve readability. I have logged a feature request for that one.
    • Again resizing with the grid is a nice idea, I'll get that idea logged for a potential future release.
    • Including standard colours across the board is something that we will look to implement.
    • Copying and applying styles is something we already had in mind and I'll add your voice to the idea. It's a good one.
    • I'm glad we could be a distraction to your documentation task

    Thanks again for the feedback and if you have more ideas please feel free to post them here or email them to us.

    Nick

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    Jay

    I love this program but I have not used it because I need it for something other than Diagrams. My team needs to edit MS office documents, more specifically Excel. We love the way you can collaborate on diagrams in real time. We just need to apply it to anything else and we would definitely use this plugin.

  • Avatar
    Nick Foster

    Hi Jay,

    Thanks for your thoughts.  If you are after a way to collaborate online with Excel and Word docs have you looked at Google Apps for your business? That might be appropriate for you? You could then also add Creately for Google Apps and have your diagrams and collaboration as well.

    Thanks

    Nick

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    Jay

    We are actually trying to stay out of the cloud but thank you so much for your response.

  • Avatar
    Nick Foster

    Hi Jay,

    Thanks for the extra details. We have a number of behind the firewall offerings depending on your situation.

    Creately Server - This allows you to run your own "cloud" version of Creately behind your firewall, you store the diagrams in a local database and the system doesn't communicate with the Internet. More here - http://creately.com/diagram-products#server

    We have a number of plugins as well for popular platforms you might be using:

    Creately for Confluence - http://creately.com/diagram-products#confluence
    Creately for JIRA - http://creately.com/diagram-products#jira
    Creately for Fogbugz - http://creately.com/diagram-products#fogbugz

    They can all be run behind a firewall without needing access to the Internet, the diagrams are stored within your installation.

    If any of these are of interest please email sales@creately.com with the number of users you'd like to license and we can provide more info and a quote.

    Thanks

    Nick

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