We have renewed your plugin according to this instruction http://creately.com/help/confluence/purchase-instructions#ExtendMaintenance and are stuck at the point 5.
When trying to Update License Information in Confluence every time we get error "Invalid username or password". We have checked both username and password several times, changed the password, tried with the new one, tried from different devices, but still it's unsuccessful.
Please, help us with the update procedure.
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