I have upgraded the plugin manager in Confluence, now our Creately licence is not working?


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    Nick Foster

    Hi Alan,

    Thanks for the post. You have an older style license - what we now call a flexible license. You should enter the license key in the License configure screen for Creately for Confluence. You can find it by looking in your left hand admin menu for a section titled "Creately for Confluence" and then selecting the "License" page. Once on the page you should see a link that says "Click here for flexible license details and activation." This will expand a section of the page which looks like the previous licensing page we used when you originally purchased you can enter your license details from before and click the "retrieve license" button. Your copy of Creately for Confluence should then be licensed.

    If you have any issues please email us support@creately.com



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