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    Nick Foster

    Hi Cheryl,

    I'm sorry for the issue. Please try saving your document publicly and then follow these instructions to switch it to private: http://creately.com/help/Publish-Embed-Diagrams#PublishDiagram You'll basically need to un-tick the "Publish Diagram Image" button in the Publish panel and then save the diagram again.

    After you've done that I would suggest clearing your web browser cache to ensure you don't encounter this issue again.

    Thanks

    Nick

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