Creately online freezes immediately upon opening my project window.

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    Nick Foster

    Hi David,

    Thanks for the posting. There are occasional issues with Chrome and Creately application which manifest in the form you have described - no buttons being click-able. From what we have been able to work out it seems to be an issue with the Pepper Flash player that is bundled with Chrome - disabling the Pepper Flash player and using the conventional Adobe Flash player should work. As will accessing Creately from another web browser.

    Can you try the following https://support.creately.com/entries/20204752-Problems-Some-initial-trouble-shooting-tips to see if they help with your issue?

    Let me know how things go.

    Thanks

    Nick

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