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  1. Creately Help Center
  2. Plans & Billing

Plans & Billing

Need to know more about our subscriptions and how they work? Find your answers here

Managing Subscriptions

  • Transferring Creately Account Ownership
  • How do I cancel my subscription?
  • How can I pause my subscription plan?
  • How do I check my subscription status?
  • How to reactivate a paused subscription plan?
  • What is a “Free Account Limitation”?
See all 9 articles

Common Billing Questions

  • Which payment methods can I use?
  • Didn't receive the payment invoice?
  • How to add a backup payment method?
  • How do I change my billing details?
  • Common billing questions
  • How to unblock payments after unsuccessful attempts?
See all 11 articles

Policies & Guidelines

  • Creately Refund Policy
  • We at Creately are GDPR compliant
  • Creately’s User Privacy Protocols
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About Creately

Creately is a visual workspace platform for teams to collaborate on brainstorming, planning, analyzing, and executing their projects. Offers 1000s of scenario-specific templates and over 70+ diagram types.

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