Why have I been charged when my credit card has expired?

At our gateway, we run transactions based on the information provided to us by your payment service provider. If the expiration date of your credit card has already passed, the payment may still be approved by your financial institution.

If you encounter any issues with transactions that have already been processed, we apologize for the inconvenience. In such cases, it is advisable to reach out to your payment method provider for further assistance.

Please ensure that you check the status of the account if you wish to pause or cancel it and if your credit card details are up-to-date. 

Please do not hesitate to contact our Support team if you have any additional questions or concerns. You can reach out to us by submitting a Support ticket or sending an email to support@creately.com. We are always here to assist you.