Paid Account Downgrade and Permanent Deletion of Workspaces and Content on Creately

If you have a Starter or a Business plan with Creately and you decide to cancel your subscription, it's important to be aware that your account will be downgraded to a free plan. This means that you will no longer have access to the premium features and functionality that you previously enjoyed.

However, if you wish to permanently delete your workspaces and content from Creately's servers, you will need to contact the support team and provide consent according to the User Privacy Protocols. This is necessary in order to protect the privacy of all users and ensure that their personal data is handled in accordance with relevant laws and regulations.

To request the permanent deletion of your workspaces and content, simply contact the Creately support team through the appropriate channels (such as emailing support@creately.com or online support form). You will need to provide your consent and verify your identity, after which the support team will initiate the process of deleting your data from the servers.

It's important to be aware of the implications of cancelling your paid account on Creately and to follow the proper procedures if you wish to permanently delete your workspaces and content. By doing so, you can protect your privacy and ensure that your personal data is handled responsibly.