You can follow the steps below to reactivate your paid subscription plan and resume your work again:
- On the left side panel, click the downwards double arrow
- Select Account
- Click on the Manage Account tab
- Click on the Resume My Account button you will find on the top right corner of the banner at the top
Note: Clearing cache and logging in afresh is recommended once you've completed the reactivation process.
If you are unable to reactivate your account or if you would face any issues, please get in touch with a Technical Support Specialist of the Creately support team. You can start a live chat, or even reach out through email at email@example.com
Reactivating a paused subscription
Please sign in to leave a comment.