We’ve taken a step further to protect your account and to offer you a hassle-free experience. Verifying your account enables Creately to confirm the account ownership and prevent third-party involvement in accessing your account.
You are required to Verify your email address when you sign up with Creately to use the app as a registered user.
What do you need to do to “Verify your email address”?
As soon as you sign up for your Creately account, you will be directed to enter the verification code which will be sent to your email.
- Next, go to your email and copy the verification code that you have received from Creately
- Once you copy the verification code, return to the app and paste the code into the verification dialog box and click Confirm Email.
- Now you are all set! The app will refresh itself and you’ll then be redirected to the editor where you can start your work!
What if I cannot find the verification email in my inbox?
If you're unable to find the verification email in your primary inbox, please check in the promotional, spam, or unwanted inboxes.
If you still cannot locate the email, click on the “Click to Resend” option in the verification dialog box to get the code resent to your email.
Resend verification code
If the issue persists - please contact Creately Support.
What if I signed up using an incorrect email address?
Simply change your email address through the account portal or from the Change option you will find on the verification dialog box.
You can read our help article on how to change the email address of my Creately account to learn more.