The aim when making Creately is to ensure it is intuitive to use. However, we realize that not everyone thinks the same way and while we do strive to ensure the features and operation of Creately makes sense for all, there will be times when a manual or help page can be useful. Because of this, we have created the following help channels:
1. Help Center
The support portal to access all our knowledge articles, FAQs, and help
- Getting Started Guide - For those who are new to Creately that need help getting started
- Advanced Features - Explore all our advanced features during your visual journey.
- Integrations - Learn how to connect and work with your favorite apps
- Account Management - Everything from setting up your account, billing, team management, and overall account management
- FAQ - Frequently asked questions of each Creately product
- Creately Classic - All the knowledge articles related to our Classic App can be found under this category.
- Creately Feedback - Request a feature? Have suggestions? This section is reserved for you.
- Creately Gather - Our support community forum empowering customers to connect and collaborate with one another
- Creately Updates - New and exciting stuff we do are shared here.
2. Creately Help Videos
Help videos are available in the Creately YouTube Channel helps you understand better and includes,
- How-To Videos
- Help Videos
3. Help Desk
- Support Ticket - Open a ticket if you need any assistance by filling out this form
- Live Chat- You can always reach us via our support chat channel for quick assistance. Chat is available on both Help Center and within Creately Editor.
- Facebook Messenger
- Twitter DM