A little help from the support team might sometimes be the best approach to get around an issue or an obstacle you are facing right now. Here are the ways you can get help from Creately Support.
1. Help Center
The support portal to access all our Knowledge articles and FAQs such as:
- Getting Started Guide - For those who are new to Creately and need help getting started
- Advanced Features - Explore all our advanced features during your visual journey
- Integrations - Learn how to connect and work with your favourite apps
- Account Management - Everything from setting up your account, billing, team management and overall account management
- FAQ - Frequently asked questions about the platform, its features and usage
- Creately Classic - All the knowledge articles related to our Classic App can be found under this category
- Creately Feedback - Request a feature? Have suggestions? This section is reserved for you
- Creately Community - Our support community forum empowers customers to connect and collaborate with each other
- Creately Updates - New and exciting stuff we do are shared here
2. Creately Help Videos
Help videos are available in our Creately YouTube Channel and help you understand the platform better. Some of these videos include:
- How-To Videos
- Help Videos
3. Help Desk
- Support - Open a ticket if you need any assistance by filling out this form
- Live Chat - You can always reach out to us via our support chat channel for quick assistance. Chat is available on both Help Center and within the Creately App.
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