Cancel a subscription
You can cancel a subscription through your account portal as shown in the following GIF image
- Log in to your Creately account and goto Creately App
- Click on the profile avatar to open Account section
- Click on the Manage Account tab to manage your subscription
- Click Delete My Account to proceed ahead - When you select "Delete My Account" option, your subscription will be canceled and the account too will be deleted automatically along with the workspaces you've created. You will not be able to recover or restore the account and the data again.
Note: Alternatively, you can "Pause" your account instead of deleting it. By pausing your account, you will no longer be charged for your Creately subscription. Your workspaces will be available for you to view anytime. When you want to work on your workspace you can choose to re-activate your subscription. Read more about how to Pause a subscription instead of cancelling.