You can cancel an active subscription from your account. The cancelation of your subscription will be applied to the upcoming renewal date.
This way you can keep using the current subscription cycle and you'll be notified as soon as the subscription is canceled.
Please follow the steps mentioned below to cancel your subscription,
- Log in to your Creately account
- Visit https://creately.com/account/user/profile#purchase
- Click on the "Update Subscription" button
- Cancel Subscription
You can refer to the following video for a step-by-step action
If you have any further questions, please let us know by contacting support