Cancel a subscription
You can cancel a subscription by following the methods shown below.
From our website, by logging in to your Account section,
- Log in to your Creately account and go to https://creately.com/account/user/profile
- Click on the Update Subscription button
- Click on Cancel Subscription link
- Let us know the reason for your cancellation - This will help us improve the product and the experience in the future.
- Click on Confirm Cancellation to proceed.
Note: The subscription will be effective at the end of your current billing cycle, letting you access the app and service for the current billing period.
You can cancel a subscription through your account portal as shown in the following GIF image