What to do if you get a red bar error as soon as Creately loads

Follow

Comments

2 comments

  • Avatar
    Narasimharao Thota (Edited )

    Hello, 

     We are using Confluence 5.8.13 version and getting the error "We have recorded an error in Creately. You can continue working on Creately but we recommend you save your work to prevent any loss" while loading the Creately diagram. 

    Unfortunately, Adobe Flash Player  has no option to increase the cache size. 

     

     

     

     

     

  • Avatar
    Shiraz Samsoodeen

    Hi Narasimharao,

    We've found the issue and is working on it at the moment. I've also replied to your support ticket on this. I will keep you updated via the support ticket. Apologies for the inconvenience caused.

    Thanks

    Shiraz

Please sign in to leave a comment.