Wondering how to change your current payment details, here’s what you have to do.
Credit Card User
If you are currently using a Credit Card for your Creately payments and want to change the details to a new Credit Card, please follow the instructions stated below.
- Log in to your Creately account & go to the Account tab
- Select My Billing
- Here you will see the option Change Payment Details where you will be able to update the new Credit Card details
- Update the new details and click on Update to confirm the same.
- If you are using PayPal to make payments OR if you're willing to switch from credit card to PayPal and vice versa, you cannot directly change the payment details from your User Profile. This is due to the way PayPal controls your payment details.
- You would need to send an email to firstname.lastname@example.org and we will then get back to you with details as to what you need to do.