Wondering how to change your current payment details, here’s what you have to do.
If you pay with a credit card
- If you are currently using a Credit Card for your Creately payments and want to change the details to a new Credit Card, please follow the instructions stated below.
- Log in to your Creately account & go to the Account tab
- Select My Billing
- Here you will see the option Change Payment Details where you will be able to update the new Credit Card details
- Update the new details and click on Update to confirm the same.
If you pay with PayPal
- If you are using Paypal to make payments you cannot directly change the payment details from your User Profile. This is due to the way Paypal controls your payment details.
- You would need to send an email to firstname.lastname@example.org and we will then get back to you with details as to what you need to do.
We encourage you to make payments using a Credit Card so that you will be able to change payment details at any time.