Adding members to a team plan is simple. As soon as you purchase the Team plan or you're assigned to an admin role, you can start adding members to the team plan.
- Log in to your Creately account and visit the URL https://creately.com/account/user/profile#team
- Enter the email addresses, each separated by a comma, on the “Add Members" section. Click the "Add Members" button.
- Once the users are added correctly they will receive an email invitation to join the team and register if not already registered.
Q: How do I change a team member? Do I need to delete one of the team members to add a new one?
A: Only an Admin or Super Admin can add/remove a member and only Super Admin can add/remove an admin in the team plan.
Q: I have mistakenly removed a member of the team plan. How can I add them back?
A: When you remove a member, you have to contact our support to get help to add the user back to the team. Here's why:: https://support.creately.com/hc/en-us/articles/360000093875-How-can-I-add-a-member-back-to-the-Team-Plan-
Q: What are the user roles and permission inside a team plan?
A: Please refer to this support article for this: https://support.creately.com/hc/en-us/articles/221410387-User-roles-and-permissions-inside-Creately-Team-plans
For further questions with regard to team subscriptions, please open a ticket by visiting: https://support.creately.com/hc/en-us/requests/new