asked this on March 27, 2011 11:29
In trying to delete a single copy I had created of a document, I appear to have deleted all of the documents in my project.
Please let me know if there is a way to recover deleted documents?
Oh no that's terrible. Sorry for the very slow reply. Is the project still missing? Perhaps you have already contacted support via email?
So what was the answer for this?? We need this urgently as well.
It's too easy to delete something and not have "recycle bin" section in the system
Thanks for the comments. We do try to warn users when they are deleting a diagram and get them to acknowledge the deletion. We do have plans to add a recycle bin, but right now we don't have a scheduled time for this to be released. We'll keep you informed when it is available.
So there's no way to retrieve them?
I just contacted the staff directly and they retrieved it for me manually
Just email email@example.com with your Creately account email address and the name of the document and/or project that you accidentally deleted and we'll try to recover it from the trash.
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