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General Forum

Welcome to the official Creately support site. Here you can post suggestions, look up other's ideas and contribute to ideas with comments and votes. Our team is always lurking in corners here so feel free to pour your heart out about the platform and KObjects.

  1. 3 votes

    russian language support

    Unfortunately russian language is not supported by Creately

    Status: completed
  2. 11 votes

    Delete a user comment

    I added a "Comment" to a drawing. I was testing the "Comment" feature to see how it works. I tried to delete the comment; however, there does not seem to be any way to delete the comment.

    Status: completed

    Thanks for all your votes. This is ready so you can now add and delete comments freely.

  3. 39 votes

    let other beta users invite colleagues... or no collab. here

    if Creately is for collaboration, I can't collaborate if my colleagues haven't been invited to the beta phase...

    Status: completed

    Now you can invite anyone to share and collaborate on your diagrams with Creately. Simply add a collaborator, and if the new collaborator is not a Creately user - he will get an email inviting him to join and work on your diagram.

  4. 2 votes

    Save feedback

    I didn't get a confirmation from the save icon. Adding a pop-up or some other non-intrusive message of success would be good.

    Status: completed

    You'll notice a * before the filename in title tab of your diagram when there are unsaved changes. Upon a successful save, the * does away... and thats a sure sign that your diagram is saved.

  5. 5 votes

    Add more templates - especially for education

    Storyboard templates, Compare/Contrast, Graphic Organizers as examples. Lots to choose from at http://www.exploratree.org.uk/ if you need some ideas.

    Status: completed

    We've adding a whole new bunch of templates for K12 Education including KWL, FishBone, Storyboards, SWOT and much more. You can check them all out at or K12 Education page - http://creately.com/Free-K12-Education-Templates

  6. 3 votes

    Remember loaded object libraries

    Loaded object libraries should be remembered from session to session.

    Status: completed

    Thanks for the suggestion Kos. We currently remember the libraries used when creating a diagram and always reload these when you re-open that diagram.

    However, I believe you're looking for a feature like "Favourite Libraries" which are always loaded when a user logs in. Great Idea.

  7. 7 votes

    Add comments to the objects

    I think it would interesting the possibility to add comments to the objects. For example, I am doing a flow chart diagram. One of the "Decisions" objects is called "Enter parameters". I would like to add a note specifying wich parameters are necessary. This kind of notes will ... more

    Status: completed

    Thanks for that comment. Creately already supports comments on objects. Simply click on an Object and comment on it in the Comment Panel on the right side.

    Everytime someone comments on an Object - you will notice a little yellow post-it attached to the object.

    Click on the yellow Post-it to see the comments in the right hand Comments pane.

  8. 1 votes

    allow Unicode text. Org chart with incorrect names is not good

    Status: completed

    We're already on this. We will support Unicode and multiple languages in the coming week. Thanks

  9. 5 votes

    Include more fonts!

    Those supplied are not enough! Maybe even some styling beyond the usual, e.g. Word Styles or some type of CSS

    Status: completed

    We're adding support for 4 new fonts that will support multiple languages.

    Make that 8 new fonts!

  10. 11 votes

    Include support of non English characters and accents

    Support UTF-8 character set so we can use foreign accents and international keyboards.

    For example: "ótimo". I can't use the "´" with my keyboard on the chart labels. On other applications I can just type "´" followed by "o" to make an "ó".

    Status: completed

    This release has seen us to in a lot of work to support multiple languages, keyboards and new fonts.

  11. 12 votes

    Create weblink/URL KObject with user defined hyperlinks.

    Would love to see a WebPage/URL KObject in the UI/Sitemap Object set. It could be a simple icon with an embedded user-defined link, that opens up the URL in a new tab. Would be better if the KObject could be a small screenshot of the weblink.

    Status: completed
  12. 16 votes

    Add hyperlinks/hotspots

    It would be great to "explode" an object on diagram to drill down into another diagram or an external web page.

    Status: completed

    We've got good linking going between diagrams as well as to external webpages. Links can be added to any object thru the Data & Smarts panel on the right of the drawing canvas.
    We've put together a 2 min video to demonstrate adding hotspots and hyperlinks to your diagrams.
    http://creately.com/blog/help/linking-diagrams-in-creately/

  13. 22 votes

    Line thickness shouldn't scale with objects

    When using the UI objects such as the box or image placeholder, the line for the border should stay the same width no matter how big it gets. In the real world (and in most graphics apps) you don't need a thicker pen to make a bigger box. There should at least be an option, or a way to adjust lin... more

    Status: completed

    We got so many requests for this feature from this forum and support emails that we've pushed this up the dev list. Expected this coming week.

  14. 1 votes

    Get the mouse scrolling working

    It's really painful to have to drag the scrolling bar in order to scroll up or down in any of your scrolling widget. I think that having the mouse wheel working would increase the efficiency of your application

    Status: completed

    We're got this going but have heard reports from users with certain configuration where this is still a problem.
    If you have this problem - leave us a note with you Browser and OS details so we can fix it.

  15. 2 votes

    Add more support for E-R diagrams and basic UML shapes

    Add ER Diagrams and more UML shapes like State Charts, Class Diagrams etc.

    Status: completed

    We're updating our UML objects. Tell us what you'd like to see more of.

  16. 1 votes

    Fix connector / object display order

    A "move to front" or "move to back" function - the defaults don't look great

    Status: completed

    We already support Move to Front / Back. These functions are available on the Contextual toolbar of each object on the drawing canvas.

    Is that what you were looking for? Let us know if you had something else in mind.

  17. 0 votes

    Add a "Tweet This Drawing" button to the Share panel.

    Nothing fancy, just need a way to link Creately account to Twitter account and then you can "Tweet This Drawing" from the share panel.

    Status: completed

    We hear you mate. We've just added a Share this On Twitter Button - check it out now! How can we make this better?

  18. 2 votes

    Make landing page preview image clickable

    The preview image at: http://creately.com/ is too small to make out the details so I intuitively clicked it with the assumption that a version that hadn't been resized would appear, no luck. :)

    Status: completed

    We've put up a video - and it thats not large enuff check out http://creately.com/video

    Also most other images on the site can be clicked on to zoom in.

  19. 3 votes

    What commands do you want in the Right-Click menu

    We are introducing a contextual right-click menu in the next release (Codename: PinkPanther). Tell us what commands/functions you would like to see in this menu.

    Status: completed

    Copy, Cut, Paste and Lock have been introduced in the right click context menu. Want more - Tell us here or email support@creately.com

  20. 1 votes

    Remove the white background on the connector labels

    Status: completed

    We looked around for different options here and have introduced a simple fix - we have reduced the size of the Text background so it doesn't get in the way of your connectors

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